Privacy policy
Privacy Policy
Last updated: 27 September 2026
This Privacy Policy explains how Senjo Industry Pte Ltd (UEN 202109732C), trading as Poddo ("Poddo", "we", "us"), collects, uses and discloses your personal data when you visit or buy from poddo.sg (the "Site"). We handle personal data in line with Singapore's Personal Data Protection Act 2012 (PDPA).
What we collect
- Order information: name, billing and shipping address, email, phone number, and payment details (processed securely by our payment providers; we do not store full card numbers).
- Device and usage information: browser type, IP address, time zone, pages viewed, and how you interact with the Site, collected through cookies and similar technologies.
- Customer support information: details you give us when you contact us.
How we use it
- To process and deliver your orders, send order confirmations and invoices, and handle returns.
- To respond to your questions and provide customer support.
- To screen orders for fraud.
- To improve the Site and understand how it is used.
- To send you marketing, where you have agreed to receive it. You can unsubscribe at any time.
Who we share it with
- Shopify, which powers our online store (Shopify privacy policy).
- Payment processors, to take payment.
- Delivery partners, to ship your order.
- Analytics and advertising partners such as Google and Meta, to measure and improve our marketing (Google privacy policy; Google Analytics opt-out).
- Authorities, where required by law.
We do not sell your personal data.
Cookies
We use cookies that are necessary for the store to work (such as your cart and checkout), plus analytics and advertising cookies. You can manage or block cookies in your browser settings, though some parts of the Site may not work properly without them. You can opt out of personalised ads via Google Ad Settings and Facebook Ad Preferences.
Retention
We keep your order information for as long as needed for our records and legal and accounting requirements, unless you ask us to delete it where we are able to.
Your rights
You may ask to access or correct your personal data, or withdraw your consent to its use, by emailing us. We will respond within a reasonable time.
Children
The Site is not intended for children under 18, and we do not knowingly collect their personal data.
Changes
We may update this policy from time to time. The latest version will always be on this page.
Contact
For privacy questions or requests, contact our Data Protection Officer at poddosg@gmail.com, or write to Senjo Industry Pte Ltd, 9 Tampines Industrial Drive, #04-01/02, Singapore 528543.